Privacy Policy
Last updated: April 18, 2026
Introduction
At Promino, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Place an order
- Subscribe to our newsletter
- Contact us through our contact form
- Participate in our Discord community
This information may include your name, email address, shipping address, billing information, and phone number.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our website and conducting our business
- Payment processors to handle transactions
- Shipping carriers to deliver your orders
- Legal authorities when required by law
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Request a copy of your data
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@promino-usa.com